Domestic Violence Support

OrganisationTelephone Number/EmailOpening Hours
Refuge 0808 2000 247 
24-hours 7 days a week

live chat Mon-Fri 15:00 – 22:00
Solace Women’s Aid0808 802 5565

Mon – Fri 10:00-16:00
Additional 18:00-20:00 on Tue
Wales Live Fear Free Helpline  0808 8010 800 24-hours 7 days a week
National Lesbian, Gay, Bisexual
and Trans+ Domestic Abuse Helpline
0800 999 5428

Mon – Fri
Wed- Thu 10:00-20:00
Women’s AidOnline chat and email on
Muslim Women’s Network UK0800 999 5786 OR 0303 999 5786
OR chat online
Hestia020 7378 3100


Codeword scheme

If you are experiencing domestic abuse and need immediate help, ask for ‘ANI’ in a participating pharmacy. ‘ANI’ stands for Action Needed Immediately but also phonetically sounds like the name Annie. If a pharmacy has the ‘Ask for ANI’ logo on display, it means they’re ready to help. They will offer you a private space, provide a phone and ask if you need support from the police or other domestic abuse support services.

Sexual Violence Support

Organisation Telephone NumberOpening Hours
National Domestic Abuse Helpline
(run by Refuge)
0808 2000 24724-Hours
Rape Crisis0808 802 999912:00-14.30 and 19:30-21:30
every day of the year
Victim Support0808 168 911124-Hours
The Survivors Trust 08088 010 818Mon – Fri 10:00 – 20:30
Sat 10:00-12:30, 13:30-16:30 and 18:00-20:30
Sun 13:30-16:30 and 18:00-20:30
24 hr answer machine
Solace Women’s Aid Rape Crisis Line0808 801 0305Mon 10:00 – 14:00
Tue 10:00 – 13:00 and 18:00 – 20:00
Wed and Thu 13:00 – 17:00
Fri 10:00 – 14:00

Sexual Assault Referral Centre

SARCs provide services to victims/survivors of rape or sexual assault regardless of whether the survivor/victim chooses to reports the offence to the police or not. They have specialist staff that are trained to help you make informed decisions about what you want to do next.

Surviving gender based violence

Asma Begum – when people keep putting you down, you start to believe it

In this episode I’m speaking with Asma Begum, Founder of Soul Sisters supporting domestic violence survivors. Asma is a British Bangladeshi single mum now living in North UK and is a survivor of domestic abuse, having fled an abusive marriage into a women’s refuge with her young son. She has worked within the Corporate care sector for over 10 years and she now delivers coaching and motivational speeches about the Domestic Abuse. 

Why Does He Do That?: Inside the Minds of Angry and Controlling Menby Lundy Bancroft

In this ground-breaking bestseller, Lundy Bancroft — a counsellor who specializes in working with abusive men — uses his knowledge about how abusers think to help women recognize when they are being controlled or devalued in a relationship, and to find ways to get free of abuse. He says he loves you. So…why does he do that? You’ve asked yourself this question again and again. Now you have the chance to see inside the minds of angry and controlling men — and change your life. You will learn about: The early warning signs of abuse, The nature of abusive thinking, Myths about abusers, Ten abusive personality types, The role of drugs and alcohol, What you can fix, and what you can’t, And how to get out of an abusive relationship safely.

Men Who Hate Women: From incels to pickup artists, the truth about extreme misogyny and how it affects us all by Laura Bates

In her explosive new book, acclaimed feminist writer Laura Bates lifts the lid on the communities of men who hate women, going undercover, both on- and offline, to explore the ideology and impact they have worldwide. Starting in the murkiest depths of the internet, Laura observes these groups in action, from incels and pickup artists to Men’s Rights Activists and Men Going Their Own Way, tracing how effectively their ideas have been smuggled into our collective consciousness – via trolls, the media, celebrities and politicians – to emerge unchecked in our schools, workplaces and corridors of power, posing deadly harm to men and women alike. Including exclusive interviews with former members of these groups, as well as with the men fighting against them, Laura seeks to understand what attracts people to this movement, how it operates – and, above all, what must be done to stop it.

Training & Information

Solace Women’s Aid

Women’s Aid

Against Violence and Abuse (AVA)