Resource Type: Key Documents

Home Office Documents | Key Documents

How we communicate with customers: caseworker guidance (22 July 2026).

This guidance has been updated, a full list of changes can be found in the guide.

Home Office Documents | Key Documents

Posting passports and documents: caseworker guidance (22 July 2026).

This guidance has been updated, a full list of changes can be found in the guide.

Home Office Documents | Key Documents

How to correct errors on passports: caseworker guidance (22 July 2026). 

Updated the guidance throughout; a full list of the changes can be found in the section “Changes from last version of this guidance”.

Home Office Documents | Key Documents

Re-opening: 2024 Standard Civil Contract Procurement Process (28 July 2026).   

2024 Standard Civil Contract Procurement Process: Outcome – April – June 2026 published.

Home Office Documents | Key Documents

Director of Legal Aid Casework annual report 2025 to 2026 (16 July 2026).   

First published.

Home Office Documents | Key Documents

Legal Aid Agency Counter Fraud and Intelligence (20 July 2026).  

The Civil Representations webpage has been removed and consolidated within the Legal Aid Agency’s Counter Fraud reporting pages. This change has been made to simplify the way members of the […]

Home Office Documents | Key Documents

Bolivia: Knowledge Base profile (29 July 2026).  

Updated in the Names section to show when HM Passport Office will add an observation to the British passport referencing the name shown in the customer’s foreign passport.

Home Office Documents | Key Documents

Belgium: Knowledge Base profile (20 July 2026).   

Updated in the Names section to show when HM Passport Office will add an observation to the British passport referencing the name shown in the customer’s foreign passport.

Home Office Documents | Key Documents

Belarus: Knowledge Base profile (20 July 2026).    

Updated in the Names section to show when HM Passport Office will add an observation to the British passport referencing the name shown in the customer’s foreign passport.